Last Updated: October 2025
 

This privacy notice for Pepe Ceylon Pvt Ltd describes how and why we might collect, store, use, and share your information when you use our services, such as when you:
• Visit our website at www.pepeceylon.com or any website of ours that links to this privacy notice
• Engage with us in other ways, including sales, marketing, or events

Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. For questions, contact info@pepeceylon.com.

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SUMMARY OF KEY POINTS

• What personal information do we process? We may process personal information depending on your interaction with our services, the choices you make, and the products and features you use.

• Do we process sensitive personal information? We do not process sensitive personal information.

• Do we receive information from third parties? We generally do not, except through service providers (e.g., payment processors).

• How do we process your information? To provide, improve, and administer services, communicate with you, for security, and to comply with law.

• In what situations and with which parties do we share personal information? We may share information with service providers, legal authorities if required, or during business transfers.

• What are your rights? You can access, correct, or request deletion of your personal information.

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WHAT INFORMATION DO WE COLLECT?

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Personal information you provide to us:
- Names, phone numbers, email addresses, mailing and billing addresses
- Order details
- Payment data (collected via PayHere; see https://www.payhere.lk/privacy/)

Information automatically collected:
- IP address, browser/device characteristics, operating system, language preferences
- Location data (GPS or IP-based)
- Referring URLs, pages viewed, time and frequency of visits
 

HOW DO WE PROCESS YOUR INFORMATION?

 

We process information to:
- Deliver and manage your orders
- Respond to inquiries and provide support
- Request feedback
- Send marketing/promotional communications (with your consent)
- Develop targeted advertising and personalized content
- Protect our services (fraud monitoring, security)
- Administer contests or prize draws
- Comply with legal obligations
 

WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

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We may share your information:
- With service providers (payments, delivery, IT services)
- With legal authorities if required by law
- During business transfers (mergers, acquisitions)
 

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 

Yes. Cookies and similar technologies help us improve website experience. You can disable cookies in your browser, but some features may not function correctly.
 

HOW LONG DO WE KEEP YOUR INFORMATION?

 

We keep personal data only as long as necessary to fulfil the purposes outlined, or longer if required by law (tax, accounting). Data no longer needed is securely deleted.

 

WHAT ARE YOUR PRIVACY RIGHTS?

 

- Access and correct personal information
- Request deletion
- Withdraw consent for marketing communications

Contact info@pepeceylon.com to exercise your rights.
 

CONTROLS FOR DO-NOT-TRACK FEATURES

 

Currently, we do not respond to Do-Not-Track signals, but we will update this notice if standards are implemented in the future.
 

DO WE MAKE UPDATES TO THIS NOTICE?

 

Yes, updates may occur to remain compliant with relevant laws. The revised date will indicate the latest version. Material changes may be communicated via our website or email.
 

HOW CAN YOU CONTACT US?

 

Pepe Ceylon Pvt Ltd
No:86, Kalulandayaya
Raththanapitiya, Monaragala, Sri Lanka
Email: info@pepeceylon.com
 

HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

 

You may request access, correction, or deletion of your personal information by contacting us at info@pepeceylon.com.
 

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